Welcome to Charju. We are committed to delivering your products in a timely and efficient manner. Our shipping policy is designed to provide clear information on our shipping processes and options.

General Shipping Information

  • Our standard delivery time is within a week. However, due to high demand, shipping times may extend up to 25 days.
  • We handle all shipments with the utmost care to ensure your products arrive in perfect condition.
  • We offer a range of shipping options to meet your needs. Additional shipping options can be selected at checkout.
  • All our packages are shipped discreetly in strong, durable packaging to ensure your privacy and product safety.
  • Our shipping services are designed to deliver your products directly to your specified location for maximum convenience.

Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates are based on the date of shipment, not the date of order, and are subject to the shipping option you select.

Shipment Confirmation and Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • Charju is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Charju is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • We currently ship worldwide. Shipping rates and times may vary for international orders.

Changes to Shipping Policy

  • We reserve the right to update or modify this shipping policy at any time without prior notice.

Contact Information

For more information about our shipping practices or if you have any questions, please contact us at [Customer Service Contact Information].

Thank you for choosing Charju for your shopping needs.